MelaninRx

A digital health application designed to empower and support Black women who are pregnant or planning to become pregnant. 

ROLE

UX Designer/ Researcher

COLLABORATORS

Raniya Delil (Developer)

Karrington Riley (Developer)

Ella Hain (Developer)

Yilan Hu (Developer)

TIMELINE

September - December 2025

SKILLS

Collaboration, User Research,

Visual Design, Wireframing

TOOLS

Figma, FigJam, Adobe Creative Suite

ROLE

ROLE

UX Designer/

Researcher

UX Designer/

Researcher

COLLABORATORS

COLLABORATORS

Raniya Delil (Developer)

Karrington Riley (Developer)

Ella Hain (Developer)

Yilan Hu (Developer)

Raniya Delil (Developer)

Karrington Riley (Developer)

Ella Hain (Developer)

Yilan Hu (Developer)

TIMELINE

TIMELINE

September - December 2025

September - December 2025

SKILLS

SKILLS

Collaboration

User Research

Visual Design

Wireframing

Collaboration

User Research

Visual Design

Wireframing

TOOLS

TOOLS

Figma

FigJam

Adobe Creative Suite

Figma

FigJam

Adobe Creative Suite

THE PROBLEM

Navigating pregnancy in a system that often fails Black women.

Navigating pregnancy in a system that often fails Black women.

Pregnancy should be a time of care, safety, and support—yet for many Black women, it is marked by fear, uncertainty, and mistrust of the healthcare system.


According to the CDC: 

  • “Black women are three times more likely to die from a pregnancy-related cause than White women.”

  • “More than 80% of pregnancy-related deaths in the U.S. are preventable.”


Despite these realities, many existing pregnancy apps and tools are not designed with Black women in mind. General health chatbots and pregnancy trackers often overlook racial disparities, cultural context, and systemic bias, leaving users without the tailored support they need.


How might we design a product that helps Black women feel informed, confident, and empowered to advocate for themselves throughout pregnancy?

Pregnancy should be a time of care, safety, and support—yet for many Black women, it is marked by fear, uncertainty, and mistrust of the healthcare system.


According to the CDC: 

  • “Black women are three times more likely to die from a pregnancy-related cause than White women.”

  • “More than 80% of pregnancy-related deaths in the U.S. are preventable.”


Despite these realities, many existing pregnancy apps and tools are not designed with Black women in mind. General health chatbots and pregnancy trackers often overlook racial disparities, cultural context, and systemic bias, leaving users without the tailored support they need.


How might we design a product that helps Black women feel informed, confident, and empowered to advocate for themselves throughout pregnancy?

THE SOLUTION

Designing pregnancy care that centers, supports, and empowers Black women

Designing pregnancy care that centers, supports, and empowers Black women

With this goal in mind, MelaninRX was designed to address the systemic gaps Black women face in pregnancy care. The solution focuses on creating a supportive, informed, and culturally responsive experience that helps users navigate pregnancy with confidence.

To guide the product design, I focused on three key pillars:

Clarity

Provide culturally relevant, research-backed pregnancy information that addresses racial disparities and bias.

Advocacy

Equip users with tools to confidently communicate, prepare, and advocate during healthcare appointments.

Community & Support

Foster safe, supportive spaces for shared experiences, validation, and collective empowerment.

Clarity

Provide culturally relevant, research-backed pregnancy information that addresses racial disparities and bias.

Advocacy

Equip users with tools to confidently communicate, prepare, and advocate during healthcare appointments.

Community & Support

Foster safe, supportive spaces for shared experiences, validation, and collective empowerment.

RESEARCH AND USER INTERVIEWS

How do Black women navigate pregnancy care?

How do Black women navigate pregnancy care?

We wanted to better understand how Black women experience pregnancy and interact with healthcare providers. Through user interviews and secondary research, we explored how users seek information, prepare for appointments, and advocate for themselves.


From these conversations, several recurring themes and frustrations emerged:


🧠💭

🧠💭

Unclear medical information increases confusion, anxiety, and uncertainty during pregnancy.

Unclear medical information increases confusion, anxiety, and uncertainty during pregnancy.

Unclear medical information increases confusion, anxiety, and uncertainty during pregnancy.

⚖️

Power dynamics make self-advocacy and asking questions difficult.

Power dynamics make self-advocacy and asking questions difficult.

Power dynamics make self-advocacy and asking questions difficult.

🔍❓

Existing resources lack cultural relevance and clear, trustworthy guidance.

Existing resources lack cultural relevance and clear, trustworthy guidance.

Existing resources lack cultural relevance and clear, trustworthy guidance.

💬❤️

Trust, reassurance, and community strongly influence confidence and care decisions.

Trust, reassurance, and community strongly influence confidence and care decisions.

Trust, reassurance, and community strongly influence confidence and care decisions.

In analyzing user research, we developed a main user persona that best embodied our target audience’s needs, pain points,

and goals.


Mindful Mariah

Mariah is a health-conscious Black woman balancing pregnancy, work, and life, seeking trustworthy information and confidence when communicating with providers, but often feels anxious about being heard.

Pains:

  • Feels dismissed or rushed during medical appointments

  • Unsure what questions to ask providers or how to advocate for herself

  • Overwhelmed by conflicting pregnancy information online

  • Lacks culturally relevant resources tailored to Black women

Gains (Needs):

  • Clear, research-backed pregnancy guidance she can trust

  • Tools that help her prepare for appointments and speak up confidently

  • Culturally affirming content that reflects her experiences

  • Community support that reduces isolation and anxiety

Mindful Mariah

Mariah is a health-conscious Black woman balancing pregnancy, work, and life, seeking trustworthy information and confidence when communicating with providers, but often feels anxious about being heard.

Mariah is a health-conscious Black woman balancing pregnancy, work, and life, seeking trustworthy information and confidence when communicating with providers, but often feels anxious about being heard.

Pains:

  • Feels dismissed or rushed during medical appointments

  • Unsure what questions to ask providers or how to advocate for herself

  • Overwhelmed by conflicting pregnancy information online

  • Lacks culturally relevant resources tailored to Black women

Pains:

  • Feels dismissed or rushed during medical appointments

  • Unsure what questions to ask providers or how to advocate for herself

  • Overwhelmed by conflicting pregnancy information online

  • Lacks culturally relevant resources tailored to Black women

Gains (Needs):

  • Clear, research-backed pregnancy guidance she can trust

  • Tools that help her prepare for appointments and speak up confidently

  • Culturally affirming content that reflects her experiences

  • Community support that reduces isolation and anxiety

Gains (Needs):

  • Clear, research-backed pregnancy guidance she can trust

  • Tools that help her prepare for appointments and speak up confidently

  • Culturally affirming content that reflects her experiences

  • Community support that reduces isolation and anxiety

PAIN POINTS

After synthesizing interview insights and research findings,

we identified two core pain points:

Users often feel dismissed or unheard by healthcare providers and lack confidence advocating for themselves.

Users often feel dismissed or unheard by healthcare providers and lack confidence advocating for themselves.

Users often feel dismissed or unheard by healthcare providers and lack confidence advocating for themselves.

🗣️❌

🗣️❌

🗣️❌

Existing pregnancy tools feel overwhelming, impersonal, or not culturally relevant.

Existing pregnancy tools feel overwhelming, impersonal, or not culturally relevant.

Existing pregnancy tools feel overwhelming, impersonal, or not culturally relevant.

📱😵‍💫

📱😵‍💫

📱😵‍💫

IDEATION

Exploring key features to support education, advocacy, and trust


Exploring key features to support education, advocacy, and trust


Using our research insights, we brainstormed features that would directly address users’ pain points while prioritizing emotional safety and clarity. I mapped out the preliminary information architecture and created low-fidelity sketches to explore potential solutions.

Initial paper iterations were designed for mobile, but we later transitioned to a web-based experience.


Early website wireframes included a Home Dashboard, Pregnancy Timeline, AI Chatbot, Appointment Planner, Resources, and Community spaces.

Features such as health diagnostics and provider-mapping tools were refined or removed based on user feedback and feasibility and comparison with other competitors.

OLD ITERATIONS

Early Assumptions & Learnings

Early Assumptions & Learnings

These early iterations focused on identifying the most impactful ways to support education, advocacy, and trust throughout the pregnancy journey. I explored multiple layouts and feature placements to understand how users might engage with tools like the AI chatbot, appointment planner, dashboard, and community spaces.


At this stage, the designs prioritized feature visibility and breadth, allowing users to access many tools from a single view. While this approach helped surface core functionality, user feedback revealed that the interface could feel overwhelming—especially for users navigating stress or uncertainty during pregnancy. These insights guided later design decisions to simplify layouts, reduce cognitive load, and emphasize clarity, emotional safety, and ease of use in the final designs.

FINAL DESIGNS

After many rounds of ideation, iteration, and testing, we present MelaninRx!

After many rounds of ideation, iteration, and testing, we present MelaninRx!

Stay Informed & Supported

MelaninRX brings together pregnancy timelines, curated resources for Black women, and community spaces to reduce isolation and confusion. By combining education with shared experiences, the platform fosters reassurance, connection, and trust at every stage of pregnancy.


Prepare for Appointments & Advocate with Confidence

Organize upcoming appointments, track symptoms and questions, and generate research-backed appointment scripts through our AI chatbot. These tools help users communicate clearly with providers and feel confident advocating for their health.

Personalize Your

Pregnancy Journey

Create a personalized account that serves as a central hub for tracking pregnancy progress, accessing trimester-specific education, preparing for appointments, and staying informed—all while feeling supported and empowered throughout the journey.


Get Clear Answers with a Culturally Aware AI Chatbot

MelaninRX’s AI chatbot delivers research-backed, culturally informed answers to help Black women understand pregnancy care, prepare for appointments, and feel confident in their decisions.

Get Clear Answers with a Culturally Aware AI Chatbot

MelaninRX’s AI chatbot delivers research-backed, culturally informed answers to help Black women understand pregnancy care, prepare for appointments, and feel confident in their decisions.

Personalize Your Pregnancy Journey

Create a personalized account that serves as a central hub for tracking pregnancy progress, accessing trimester-specific education, preparing for appointments, and staying informed—all while feeling supported and empowered throughout the journey.


Prepare for Appointments & Advocate with Confidence

Organize upcoming appointments, track symptoms and questions, and generate research-backed appointment scripts through our AI chatbot. These tools help users communicate clearly with providers and feel confident advocating for their health.

Stay Informed & Supported

MelaninRX brings together pregnancy timelines, curated resources for Black women, and community spaces to reduce isolation and confusion. By combining education with shared experiences, the platform fosters reassurance, connection, and trust at every stage of pregnancy.


REFLECTIONS

Designing for Equity & Advocacy

Designing for Equity & Advocacy

This project reshaped how I think about product design as a tool for equity and advocacy. Designing MelaninRX reinforced the importance of listening deeply to users—especially those from marginalized communities—and allowing research to guide meaningful pivots.

Building Trust Through Thoughtful Design

Building Trust Through Thoughtful Design

The process taught me that impactful design is not about adding more features, but about building trust, clarity, and emotional safety into every interaction. I also gained valuable experience iterating thoughtfully, balancing feasibility with user needs, and designing responsibly within the healthcare space.

My team, as part of developing this product in our XC475 course, presented our product at BU Spark! Demo Day and won the Audience Choice Award.

IF I HAD MORE TIME...

Expanding Research & Personalization

Expanding Research & Personalization

If time allowed, I would conduct further user research across different stages of pregnancy to better understand how needs, anxieties, and decision-making evolve over time. This would allow MelaninRX to deliver more personalized guidance, anticipate key moments of uncertainty, and adapt content and features to users’ changing priorities throughout their pregnancy journey.

Enhancing Features & Partnerships

Enhancing Features & Partnerships

I would also explore deeper customization of appointment scripts to reflect individual health histories, risk factors, and communication preferences. Additionally, expanding community features—such as moderated discussion spaces or peer support groups—could further reduce isolation and build trust.


Finally, forming partnerships with trusted providers, doulas, and organizations focused on Black maternal health would strengthen credibility, expand resources, and help bridge the gap between digital support and real-world care.